The University of Tennessee, Knoxville

Technology Integration Services

 Haslam College of Business

Tech Tidbits and Announcements


Massive Phishing Attack Targets Gmail Users

May 5, 2017

This week, many Gmail users received a targeted phishing attack by a contact offering to share a Google doc. Clicking the link in the email directed the user to the attacker's application, which falsely claimed to be Google Docs and asked for access to the user's account. If the user clicked the “Allow” button, the hackers were granted access to the user’s email and contacts. They used this access to send out additional phishing notices.

Google addressed the issue within approximately one hour from when they became aware of it and confirmed that customer data such as the contents of emails and documents was not exposed. This scam not only affected UT students but many of Google’s customers and was widely reported earlier this week. Read the NBC article for more information about this event.

If you believe that your account was compromised during this event, we recommend that you change your NetID password through OIT’s Account Management page.  Google removed the hacker’s access to the compromised accounts shortly after they became aware of this scam.

If you have questions related to this announcement, please contact the OIT HelpDesk online or call (865) 974-9900.


Securely Using Mobile Apps

May 5, 2017

Mobile devices, such as tablets, smartphones, and watches, have become one of the primary technologies we use in both our personal and professional lives. What makes mobile devices so versatile are the millions of apps we can choose from. These apps enable us to be more productive, instantly communicate and share with others, train and educate, or just have more fun. However, with the power of all these mobile apps comes risks.

Here are some steps you can take to use and make the most of your mobile apps securely.

  • The first step is making sure you always download mobile apps from a safe, trusted source. Cyber criminals have mastered their skills at creating and distributing infected mobile apps that appear to be legitimate. If you install one of these infected apps, criminals can take complete control of your mobile device. By downloading apps from only well-known, trusted sources, you reduce the chance of installing an infected app. What you may not realize is the brand of mobile device you use determines your options for downloading apps.
  • Regardless of which device you are using, an additional step you can take is to avoid apps that are brand new, that few people have downloaded, or that have very few positive comments. The longer an app has been available, the more people that have used it, and the more positive comments it has, the more likely that app can be trusted.
  • Make sure the app is safely configured and protecting your privacy. Always think before allowing a mobile app access: do you want to grant the app the permission it asks for and does the app need it? For example, some apps use geo-location services. If you allow an app to always know your location, you may be allowing the creator of that app to track your movements, even allowing the app author to sell that information to others. If you do not wish to grant the permissions, deny the permission request or shop around for another app that meets your requirements.


If you have questions related to this announcement, please contact the OIT HelpDesk online or call (865) 974-9900.

More Tech Tidbits & Announcements..

Changes to UTK Wireless

June 17, 2016

This summer, OIT will be reducing the number of UTK wireless networks from four to two in order to increase the throughput of the wireless network. On July 25th, the broadcasted networks for connecting to wireless will be ut-open and eduroam.

  1. UT-open: The unsecured network available to faculty, staff, students, and visitors. A new portal will be put in place to manage network registration and visitor access.
  2. Eduroam: The secure network available to faculty, staff, and students. Eduroam will replace the ut-wpa2 network and offers all of the existing functionality. In addition to wireless access at UT, faculty, staff, and students will be able to obtain Internet connectivity when visiting other participating eduroam institutions. More information about eduroam, including a list of participation institutions, is available at the eduroam website.

What do you need to do now?

  • If you are connected to ut-open, you will not need to take any action.
  • If you are connected to ut-wpa2, we recommend that you connect to eduroam. The eduroam network is already available and allows secure access to services like T-Storage and the Microsoft Licensing Server. Instructions for getting connected with eduroam are available in the OIT Knowledge Base.

If you have any questions about this change or would like assistance connecting to eduroam, please contact the OIT HelpDesk online or call (865) 974-9900.

HCB Video Production Suite: Open for Business!!!

November 19, 2015

We are very happy to announce that the Haslam College of Business now has our own Production Suite. Located in HBB, rooms 407-408, we are “open for business.” As you will see, our Suite includes a room set apart for video recording and a separate room for editing, production, and voice over. Along with this hardware, we have licensed the industry standard software to ensure the final product of your work with our production team is high-quality and best-in-class.

Our goal with this Production Suite is not to focus solely on putting entire courses online. While the BOSS program has, and continues, to do that, there is much more that can – and should – be done with the facilities we now have.

We won’t only be using the Production Studio for instructional purposes. We will be encouraging students to record a short, professional video resume. They may also be using it for a VolStarter campaign, or a case competition. Faculty can also use it to highlight research, forums, and other uses.

In short, our new Production Studio exists to enhance the instruction, research, and brand of the Haslam College of Business and our faculty, staff, and students. While we’ve released some great products (some of the BOSS courses), please understand we are still learning how to be a production studio, so your patience is appreciated. That being said, we’re ready for you!

For more information, visit our production web page.


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