The University of Tennessee, Knoxville

Technology Integration Services

 Haslam College of Business

Frequently Asked Questions

 

What are my File Storage Options?

The university provides multiple file storage options. Information about storing sensitive information is available in the OIT Knowledge Base.

T-Storage: T-Storage (you might know this as the H: drive or your S: drive on your computer) provides a central location on premise for users and departments to store files and is available to all Knoxville faculty, staff, and students. Files are backed up and retained for up to 90 days. Additional information, including details for hourly, daily, and monthly back-ups are available on the OIT T-Storage website.

OneDrive for Business: OneDrive for Business is available through your Office 365 account. You can store documents and photos online so they can be accessed from any Internet-connected computer and be shared with others. Information about the retention of deleted files is available in the OIT Knowledge Base. Additional information about OneDrive, including the usage policy, is available on OIT’s Office 365 page.

SharePoint Online: SharePoint can be used for storing and sharing files easily.  Since SharePoint is browser based, you can securely access your files from anywhere and there is no need to use a Virtual Private Network (VPN) when you are traveling or off campus to access your files, like you would with T-Storage. 

SharePoint offers much more than just file sharing services.  SharePoint is also a collaboration tool and it integrates with our current Office 365 environment.  To learn more about the collaboration features, contact TIS or to request a new SharePoint site, visit the Request IT Help form.  SharePoint sites for the college are created and maintained by TIS.

Google Drive: Google Drive on your Mac, PC, Android or iOS device gives you a single place for up-to-date versions of your files from anywhere. Information about the retention of deleted files is available in the OIT Knowledge Base. Additional information about Google Drive, including the usage policy, is available on OIT’s Google Apps page.

What determines if something put into MRM goes as an “upcoming event” on the public displays?

Only the next 10 meetings in Meeting Room Manager with designated Reservation Types (“Advisory Group Meeting”, ”UT Special Event”, ”College Committee Meeting”, and ”HCB Hosted Meeting”) will appear on the Upcoming Events list on the Public Displays.

I don't have the latest HP printer and/or scanner drivers for OS X Lion or later. Where can I get these drivers?

You can download these drivers by visiting Apple's support page.

Where can I find FERPA information?

Visit UT's FERPA website.

 

The University of Tennessee, Knoxville. Big Orange. Big Ideas.

Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System